Hangzhou Railway Station Guides
Opened in 1907, rebuilt in 1999, renovated in 2014, Hangzhou Railway Station (Chinese name 杭州站, Hangzhou Zhan) is located in Shangcheng District, just 2km southeast of Hangzhou downtown. It covers 51,000 square metres, and has 5 platforms, 9 railway tracks. Hangzhou Railway Station combines both ordinary passenger train station (denoted with letter Z/T/K) and high-speed train station(G/D/C series) that handles 86 high-speed trains and bullet trains per day.
Station Layout
Hangzhou Railway Station has 3 floors.
| 3F level | Departures, waiting hall, resturantes and foods(including Chinese food, rice, noodles, KFC) |
| 2F level | Entrance, ticket office, Taxi drop-off areas, platforms, railway track, transfer |
| 1F Level | Arrivals, exits, taxi pick-up areas, parking lots, bus station, station square |
Map and Location
Address: No.1 Huangchengdong road, Shangcheng District, Hangzhou, Zhejiang Province, China
Hangzhou Railway Station is located in Shangcheng District, 2km southeast of Hangzhou downtown, 8km southwest of Hangzhou East Railway Station, 27km west of Hangzhou Xiaoshan Airport.
How many railway stations in Hangzhou?
There are three major railway stations in Hangzhou: Hangzhou Station, Hangzhou East Station, and Hangzhou South station
Hangzhou Railway Station is located in Shangcheng District, 2km southeast of Hangzhou downtown.
Hangzhou East Railway Station is located Jianggan District, 8km northeast of Hangzhou city centre.
Hangzhou South Railway Station is located Xiaoshan District, 24km southeast of Hangzhou city centre.
Public Transportation
The public transports at Hangzhou Railway Station are included metro line 1, line 5, taxi and bus. Metro is mostly recommended.
How to get to Hangzhou Railway Station?
Metro
Hangzhou railway station can be reached by Metro line 1 and Line 5. Metro is mostly recommended public transport to get to or leave Hangzhou Railway Station.
The metro station name: Chengzhan Station(城站）
The metro station location: B1 floor on station square, 150 metres from the exit of Hangzhou Railway Station
Interval: 6 minutes
Metro line 1: the first train: 06:11, the last train: 23:07
Metro line 5: the first train: 06:10, the last train: 23:04
Ticket price: RMB3-8
Taxi
Taxi is one convenient and fast, but also the most expensive way to get to Hangzhou Railway Station.
Taxi areas are on 1F
Taxi Fee in Hangzhou
| Day(5:00~23:00) | Night(23:00~5:00) | |
|---|---|---|
| 0~3 km | RMB13 | RMB14 |
| 3.1km -10km | RMB2.5 per km | RMB3.25 per km |
| above 10km | RMB3.75 per km | RMB4.8 per km |
Bus
There are 32 bus routes to or pass Hangzhou Railway Station, including bus 3, bus 7, Airport Bus line , etc. The bus stations are on station square.
How to get to Hangzhou Airport (HGH)?
Hangzhou Xiaoshan International Airport(HGH) is located 27km east of Hangzhou Railway Station. How to get to Hangzhou Airport from Hangzhou Railway Station? Please click on here to get guides.
Departures
Step 1: Arrive at Hangzhou Railway Station by metro, taxi, car or bus 45 minutes before train departure.
Step 2: Get through the real-name ID check. Please show your passport to station staff at entrance of station. The staff will scan your passport to check your identity document and your booking.
Step 3: Get through security check and find the boarding gate (Ticket Check). The live information of gate is on the overhead screens in departure hall, and the boarding gate No. of your train will be in our confirmation email we send you.
Step 4: Have a seat near the gate to wait for check-in and boarding. The ticket check gate will be opened 20 - 15 minutes prior to the departure time.
Step 5: Ticket check. Please show your passport to station staff to check in . The gate will be closed 5 minutes before train departure
Step 6: Boarding. Find the platform of your train, board the train and then find your seats. How to find your seats?
Ticket offices
2 ticket offices are on 2F
Do you need to collect train tickets?
Since Dec 2019, the electronic tickets have been available on most high-speed and bullet train routes from or to Hangzhou Railway Station.
It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to collect the printed tickets at ticket office.
How to check in the train by E-ticket? Please click on here to get guides.
How to pick up printed tickets? Please click on here to get guides.
Arrivals
Step 1: After get off your train, follow direction signs to exits.
Step 2: Please show your passport and confirmation No.(or printed ticket) to station staff to check out.
Step 3: Leave Hangzhou Railway Station by metro, taxi, bus or car. Metro is the mostly recommended way.
Foods and Restaurants
There are some food options in departure hall, including Chinese food, fast food, bread, cake, KFC.
