Zhangjiajie Hehua Airport Passenger Service

Zhangjiajie Hehua Airport(DYG) passenger services are included enquires, Battery Charging, medical, First Aid, post, lost & found, baggage left, WIFI, VIP lounge.

Inquiries Counter

Location: Between Gate 2 and Gate 3, in departures hall on 3rd level

Service time: 05:30 to last flight.

Service Hotlines:(+86) 744-8238417

Service items: inquiry, post, Baggage left, Lost & Found, special passenger service, printing, copying

Battery Charging

There are two charging bars, one is located at the rear curtain wall of domestic security inspection, with a length of more than 130 meters, which can provide charging interface for 130 people at the same time. The other one is located in the a-corridor, which can provide charging interface for 12 people at the same time. All of them are equipped with green landscape. Visitors can enjoy the wonders of Tianmen in a garden like environment.

Kid Corner

Service time: 08:00 – 22:00

Children's play facilities, covering an area of 50 square meters, are equipped with “joy wall”, Ocean ball pool, multi-functional children’s slides, and a world map posted on the wall. The flexible plastic floor is safe and reliable, and also draws a "hopscotch" entertainment pattern, It's a new destination for passengers with children waiting for their fligh

The Business VIP lounge

Service time: the first flight to last flight

It is equipped with elegant and comfortable lobbies and special VIP lounges. It is involved in some business, such as agency check-in service, agency baggage service, special security access, chauffeur-driven car-on-demand service, business lounge service, free snacks, coffee, tea, beverages, outline free WIFI Internet access, newspapers, magazines, flight information consultation, reminders and passenger boarding guidance.

Service Hotlines: (+86) 13974473871

Locker Room

Service time: 08:00 – 22:00

There are two new locker room in the domestic,one is the maternal and child locker room (female locker room),another one is the male locker room, Both locker rooms have shower functions, Solved the problem of passenger changing clothes in the airport. And Free for passengers to provide part of the wash, skin care products etc.