Privacy & Security
By using this web site, you consent to the collection and use of information by Chinaairlinetravel.com. This only applies to the extent consent given in this way is legally effective.
Information We Collect And How We Collect It
In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. Chinaairlinetravel.com collects customer information from many sources to understand and meet your needs. We collect personal information about you from:
*You, when you voluntarily provide us with information;
*Your browser, when you visit our websites and your browser interacts with us;
The personal information we collect about you through these various sources may include:
- Name, addresses and telephone numbers
- Email addresses, fax numbers
- Online forms of payment like credit card number(s), including associated billing address(es) and expiration date(s)
- Information necessary to facilitate travel or other services, including travel companion(s) names, emergency contacts, special service needs.
- Passport number, nationality and country of residence
- Use of products and services such as self-service devices, flight status notification and web check-in
- Personal information provided via survey, focus group or other marketing research efforts
- Personal information provided to customer-service representatives to research and resolve issues or questions
In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on our site. Chinaairlinetravel.com gets this information by using technologies, including cookies and web beacons, to increase the functionality and user-friendliness of our site and to better tailor our site, products, and services to our visitors's needs. We also use this information to verify that visitors meet the criteria required to process their requests and for reporting onsite activity in the aggregate. For further information on cookies and web beacons, and how you may elect to reject them, please refer to the section "Cookies and Web Beacons" below.
How Your Information Will Be Used
Chinaairlinetravel.com uses personally identifiable information to complete transactions and fulfill requests for our services. Chinaairlinetravel.com requires you to provide personal information when making a reservation to purchase airline tickets or ancillary travel products and services on this web site, or enrolling in the Companion program. In addition to processing, confirming and fulfilling the travel or other services you request, Chinaairlinetravel.com may use these data for dministrative and analytical purposes such as accounting, billing and audits, marketing, credit card processing and verification, customer-relations correspondence, and/or operation of the Companion program and information systems management in relation to the aforementioned.
To the extent required by applicable law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Chinaairlinetravel.com, our customers, our website, or its users.
Chinaairlinetravel.com does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with Chinaairlinetravel.com and/or unaffiliated third parties to fulfill supply of the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf, but only to the extent it is necessary for them to know such information. Additionally, Chinaairlinetravel.com may combine the information we receive from you with information collected from other sources. This information would be used to provide offers and/or services specifically tailored to your interests. We will not use any data regarding your surfing behaviour for marketing purposes (except on an anonymous basis) without first obtaining your explicit consent.
If we sell a business unit to another company and your personal data is used by that business unit then your data may be transferred to the buyer along with the business for them to use in the same way. We will not transfer the data if this is contrary to law.
Keeping Your Personal Information Up To Date
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
Links To Third Party Sites
Chinaairlinetravel.com uses links to the third party Internet sites to improve your experience of our website. We will always seek to make these links clear by opening them in a new window of your web browser. However, please be aware that these websites may be owned and run by other companies and organizations. Chinaairlinetravel.com does not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk. We cannot accept responsibility for any information you divulge to a linked website.
If you have explicitly consented through our web site, we will, from time to time, use your data to deliver materials about products or services of Chinaairlinetravel.com (and other selected third parties, including Chinaairlinetravel.com ancillary travel and promotion partners) which may be of interestto you by e-mail. You have the right to ask us not to process your data for marketing purposes. You can exercise your right to prevent such processing by informing us through the opt-out boxes on the forms we use to collect your data or at any time thereafter by e-mailing Privacy@chinaairlinetravel.com
For the avoidance of doubt, you may at any time object to our use of your data by sending an email to Privacy@chinaairlinetravel.com .
If you are an existing Chinaairlinetravel.com customer, we will only contact you by e-mail with materials about products or services similar to those which have been previously provided to you (unless you consent to receiving e-mails about other products or services by ticking the relevant box situated on the form when we collect your data).
If you are a new customer, and where we permit certain third parties to use your data, we (or they) will contact you by e-mail only if you have consented to this. We (or they) will contact you for the purposes of informing you about our (their) company news, products and services. Please indicate your consent to being contacted by e-mail by ticking the relevant box situated on the form on which we collect your data.
Cookies And Web Beacons
Web beacons are used in conjunction with cookies to record the simple actions of the user opening the page that contains the beacon. When a user's browser requests information from a website in this way certain simple information can also be gathered, such as: the IP address of your computer; time the material was viewed; the type of browser that retrieved the image; and the existence of cookies previously set by that server. This is information that is available to any web server you visit. Web beacons do not give any "extra" information away. They are simply a convenient way of gathering the simplest of statistics and managing cookies.
Chinaairlinetravel.com takes your data security very seriously. In addition to complying with all applicable data security regulations, to ensure the highest possible security for the transmission of your data between your web browser and our internet system we use the Secure Socket Layer (SSL) encrypting technology. SSL is an industry standard way to send personal information over the Internet. It enables an encrypted communication respectively transfer of documents via the internet between web browser and web server. The URL of a website with SSL connection to your browser starts with https://. SSL is fast, secure, and it ensures that your personal information will not be read by anyone else.
If you have other questions, comments or concerns about our privacy practices, please contact us at Privacy@chinaairlinetravel.com
This policy was last updated on 25, July 2008.