Guest's Review Index

Review Date: to: , Flight No.:

Chinaairlinetravel.Com Ratings

Website Reliability:
4.8

Competitive Price:
4.4

Website Usability:
4.7

Website Service:
4.7

Review List

Guest:
 Duigan Bartley
Review Date:
 2/17/2018 7:25:29 PM
Itinerary:
 Flight CA1301, From Beijing Capital Airport to Guangzhou Airport on 2/14/2018, Air China
Itinerary B:
 Flight CA1310, From Guangzhou Airport to Beijing Capital Airport on 2/16/2018, Air China
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
4
Air China Service:
5
Guangzhou Airport Service:
4
Air China Service:
5
CA1301 On-time performance:
5
CA1310 On-time performance:
5
Review:
 I booked three Air China flights via Chinaairlinetravel. We were pleasantly surprised how efficient and on time our flights with Air China were. Great service and tasty food on the plane. Would fly with them again.



Guest:
 Paul William
Review Date:
 2/16/2018 1:22:07 PM
Itinerary:
 Flight HU7722, From Ningbo Airport to Shenzhen Airport on 2/10/2018, Hainan Airlines
Itinerary B:
 Flight HU7722, From 0 to 0 on 3/29/2014, Hainan Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
4
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Ningbo Airport Service:
4
Hainan Airlines Service:
4
0 Service:
0
Hainan Airlines Service:
0
HU7722 On-time performance:
5
HU7722 On-time performance:
0
Review:
 Check-in and Boarding went quickly. The only trouble I had was that not all the flight attendants knew English. But they were very eager to accommodate any request, such as a vegetarian meal and an extra blanket



Guest:
 ALEXANDER
Review Date:
 2/15/2018 10:20:28 AM
Itinerary:
 Flight MU2110, From Beijing Capital Airport to Xian Airport on 2/12/2018, China Eastern Airlines
Itinerary B:
 Flight MU2161, From Xian Airport to Shanghai Hongqiao Airport on 2/13/2018, China Eastern Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
4
  ....................................................................................................................  
Beijing Capital Airport Service:
5
China Eastern Airlines Service:
5
Xian Airport Service:
4
China Eastern Airlines Service:
5
MU2110 On-time performance:
5
MU2161 On-time performance:
5
Review:
 Great trip! The quality of the service was good. Staff were attentive and plenty. The seat was very comfortable. A meal was supplied which was tasty and filling



Guest:
 Wesley
Review Date:
 2/12/2018 7:17:59 AM
Itinerary:
 Flight HU7141, From Beijing Capital Airport to Chengdu Airport on 2/8/2018, Hainan Airlines
Itinerary B:
 Flight 3U8891, From Chengdu Airport to Beijing Capital Airport on 2/10/2018, Sichuan Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
4
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
5
Hainan Airlines Service:
5
Chengdu Airport Service:
5
Sichuan Airlines Service:
5
HU7141 On-time performance:
5
3U8891 On-time performance:
5
Review:
 Excellent service & on time performance was beyond expectation. Definitely A Recommended Airline



Guest:
 Steen Dam
Review Date:
 2/10/2018 11:13:09 AM
Itinerary:
 Flight CZ3104, From Beijing Capital Airport to Guangzhou Airport on 2/7/2018, China Southern Airlines
Itinerary B:
 Flight CZ3104, From 0 to 0 on 3/19/2011, China Southern Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
5
China Southern Airlines Service:
5
0 Service:
0
China Southern Airlines Service:
0
CZ3104 On-time performance:
5
CZ3104 On-time performance:
0
Review:
 A great flight betwen Beijing and Guangzhou. Operated with a Airbus380, excellent operating times in both directions, punctuality and good service. 2 suitcases baggage allowance up to 20 kilos each



Guest:
 Sherry
Review Date:
 2/9/2018 11:08:35 AM
Itinerary:
 Flight CA1858, From Shanghai Hongqiao Airport to Beijing Capital Airport on 2/7/2018, Air China
Itinerary B:
 Flight CA1858, From 0 to 0 on 3/29/2014, Air China
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
4
  ....................................................................................................................  
Shanghai Hongqiao Airport Service:
3
Air China Service:
4
0 Service:
0
Air China Service:
0
CA1858 On-time performance:
2
CA1858 On-time performance:
0
Review:
 The service was average - nothing special but all that was necessary and no complaints, except 1 hour delayed. Next trip I would definately look at train as an option also.



Guest:
 Mobeen Hassan
Review Date:
 2/7/2018 1:00:53 PM
Itinerary:
 Flight CA1231, From Beijing Capital Airport to Xian Airport on 2/2/2018, Air China
Itinerary B:
 Flight MU2115, From Xian Airport to Beijing Capital Airport on 2/4/2018, China Eastern Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
4
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
4
Air China Service:
4
Xian Airport Service:
4
China Eastern Airlines Service:
4
CA1231 On-time performance:
5
MU2115 On-time performance:
4
Review:
 We booked two flights online through Chinaairlinetravel. Everything was ok without any difficulty



Guest:
 Stephane
Review Date:
 2/6/2018 1:59:29 PM
Itinerary:
 Flight MU2120, From Beijing Capital Airport to Xian Airport on 2/4/2018, China Eastern Airlines
Itinerary B:
 Flight MU2120, From 0 to 0 on 8/5/2014, China Eastern Airlines
  ....................................................................................................................  
Website Reliability:
4
Competitive Price:
4
Website Usability:
4
Website Service:
4
  ....................................................................................................................  
Beijing Capital Airport Service:
3
China Eastern Airlines Service:
3
0 Service:
0
China Eastern Airlines Service:
0
MU2120 On-time performance:
3
MU2120 On-time performance:
0
Review:
 After boarding we were delayed for take off for more than 1 hour without any updated from flight attendants.When we got going it was adequate.



Guest:
 David Surace
Review Date:
 2/2/2018 9:57:45 AM
Itinerary:
 Flight HU7804, From Guangzhou Airport to Beijing Capital Airport on 2/1/2018, Hainan Airlines
Itinerary B:
 Flight HU7804, From 0 to 0 on 6/5/2014, Hainan Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Guangzhou Airport Service:
5
Hainan Airlines Service:
5
0 Service:
0
Hainan Airlines Service:
0
HU7804 On-time performance:
5
HU7804 On-time performance:
0
Review:
 Good service, good food and the planes were brand new. Higly recomended for people travelling from and to this airlines.



Guest:
 Andreas
Review Date:
 2/1/2018 12:55:51 AM
Itinerary:
 Flight FM9303, From Shanghai Hongqiao Airport to Guangzhou Airport on 1/28/2018, Shanghai Airlines
Itinerary B:
 Flight FM9314, From Guangzhou Airport to Shanghai Hongqiao Airport on 1/30/2018, Shanghai Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Shanghai Hongqiao Airport Service:
4
Shanghai Airlines Service:
4
Guangzhou Airport Service:
5
Shanghai Airlines Service:
5
FM9303 On-time performance:
5
FM9314 On-time performance:
5
Review:
 I was recently booked on Chinaairlinetravel as part of a tour-group booking. Everything went smoothly. All flights were on time or early and the flight attendants were great as well.



Guest:
 Nataliia
Review Date:
 1/31/2018 11:14:28 AM
Itinerary:
 Flight CZ6662, From Yiwu Airport to Jieyang(Shantou) Airport on 1/29/2018, China Southern Airlines
Itinerary B:
 Flight CZ6662, From 0 to 0 on 1/13/2014, China Southern Airlines
  ....................................................................................................................  
Website Reliability:
4
Competitive Price:
5
Website Usability:
4
Website Service:
5
  ....................................................................................................................  
Yiwu Airport Service:
3
China Southern Airlines Service:
3
0 Service:
0
China Southern Airlines Service:
0
CZ6662 On-time performance:
5
CZ6662 On-time performance:
0
Review:
 Staff can't speak English well, Old aircraft with not much room. Could be cheap. But need to think twice



Guest:
 Solowiew
Review Date:
 1/30/2018 10:18:24 AM
Itinerary:
 Flight HU7605, From Beijing Capital Airport to Shanghai Hongqiao Airport on 1/29/2018, Hainan Airlines
Itinerary B:
 Flight HU7605, From 0 to 0 on 12/13/2013, Hainan Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
5
Hainan Airlines Service:
4
0 Service:
0
Hainan Airlines Service:
0
HU7605 On-time performance:
5
HU7605 On-time performance:
0
Review:
 The aircraft being used are NEW 787 models. The tewardesses are very nice and helpful. My concerns are about the in flight food choices and poor tasting meals.



Guest:
 wolfram
Review Date:
 1/27/2018 9:45:13 AM
Itinerary:
 Flight CZ3310, From Yiwu Airport to Guangzhou Airport on 1/25/2018, China Southern Airlines
Itinerary B:
 Flight CZ3310, From 0 to 0 on 8/6/2015, China Southern Airlines
  ....................................................................................................................  
Website Reliability:
4
Competitive Price:
4
Website Usability:
4
Website Service:
4
  ....................................................................................................................  
Yiwu Airport Service:
3
China Southern Airlines Service:
3
0 Service:
0
China Southern Airlines Service:
0
CZ3310 On-time performance:
4
CZ3310 On-time performance:
0
Review:
 The Ground Staff speaks little to no English. Service not as expected. The food was the worst I've had on flights. I would probably avoid China Southern in the future



Guest:
 Colombe
Review Date:
 1/25/2018 2:52:14 PM
Itinerary:
 Flight CZ3907, From Beijing Capital Airport to Shanghai Hongqiao Airport on 1/20/2018, China Southern Airlines
Itinerary B:
 Flight CZ3907, From 0 to 0 on 3/30/2014, China Southern Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Beijing Capital Airport Service:
5
China Southern Airlines Service:
5
0 Service:
0
China Southern Airlines Service:
0
CZ3907 On-time performance:
5
CZ3907 On-time performance:
0
Review:
 The punctual flight was great and lots of leg room as well as the 20 KG check in luggage



Guest:
 ROBISON
Review Date:
 1/21/2018 9:40:20 AM
Itinerary:
 Flight MU5197, From Shanghai Pudong Airport to Beijing Capital Airport on 1/20/2018, China Eastern Airlines
Itinerary B:
 Flight MU5197, From 0 to 0 on 4/9/2014, China Eastern Airlines
  ....................................................................................................................  
Website Reliability:
5
Competitive Price:
5
Website Usability:
5
Website Service:
5
  ....................................................................................................................  
Shanghai Pudong Airport Service:
5
China Eastern Airlines Service:
5
0 Service:
0
China Eastern Airlines Service:
0
MU5197 On-time performance:
5
MU5197 On-time performance:
0
Review:
 An English speaking guide assisted with boarding and check in. The flight was a little late.



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