Luggage Service in Beijing Capital International Airport

Baggage Carts
There is free-of-charge baggage carts specially provided for domestic and foreign passengers in the exit and entry halls. The charging service is prescribed as the following:

Service
Items
Luggage portage Service through the entire journey at the airport
Service
targets
Domestic and foreign passengers The aged, children, or those at their first oversea trip
Service
Content
Moving baggage
with handcarts
Accompanying passengers till they broad airports
Service
Area
The interna-tional
and domestic departure
halls on the second
floor of the station building
The arrival hall before the ladder on the first floor and the area between gate 2 and
gate 8
Charge
standard
Ten Yuan for moving each handcart, formal receipt can be provided 50 Yuan for each time, formal receipt can be provided
Service scope Moving luggage from the departure hall on the second floor to the checking counter till passengers finish their checking procedures Helping passengers move luggage and go through checking procedures and guiding passengers through security inspection and helping them fill in the transit forms and go through customs, and finally sending passengers to scheduled boarding gate


Left-Luggage Counters
The left-luggage counters are near gate 9 in the arrival hall on the first floor and gate 10 and gate 8 on the departure hall on the second floor. Passengers can leave their luggage there for hours, or for days. Electric ciphony cases are provided for baggage left for hours, facilitating deposit of small-size articles. And cargo shelves are also provided for big-size luggage left for days.
Telephone: 010-64598151
Charge standard:
20 Yuan per day for the luggage with its length, width and height less than 65 cm
30 Yuan per day for luggage with its length, width and height less than 200cm and more than 65cm
50 Yuan per day for luggage with its length, width and height more than 200 cm

Luggage Packing
There are luggage packing counters at the head of the checking island with counter B, C, F, G, and the left-luggage counters in the departure hall on the second floor. The charging standards are: ten Yuan for each package. And the free-of-charge paper boxes are provided for packing liquid.

Luggage searching
When luggage doesn't arrive as scheduled, or is damaged, or missing, the searching counters of Air China and BGS will make investigation on the missing and damaged luggage. The staff will examine if passengers take the right checked luggage
Luggage searching counters of Air China:
International luggage searching counters:
Location: opposite to the No.8 conveyor belt in the international delivery hall on the first floor
Telephone: 010-64599523/24

Luggage searching counters of the CA
International luggage searching counters
Location:opposite to the NO.8 transport of the international delivery hall on the first floor
Telephone: 010-64599523/24

Domestic luggage searching counters
Location:opposite to the exit of the domestic delivery hall on the first floor
Telephone: 010-64599526/27

Service hours
Normally from the entry of the first flight to the arrival of the last flight each day

Luggage searching counters of the BGS
International luggage searching counters
Location: Room 12079 in the international arrival hall
Office hours: 0600-2200

Domestic luggage searching counters
Location: Room12253 in the domestic arrival hall
Office hours: 0800-0200(next day)
Addition:Luggage searching counters of the BGS also take charge of the delivery of transit luggage.


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